Details about game interruptions and other key features are outlined here. For more comprehensive information, see the Player Agreement – Terms and Conditions or contact Player Support.
Per Registrar’s Standards for Internet Gaming requirements, automated play and spin options are unavailable on this service. In-game mentions of automated wagering functions are not valid here.
Technical errors, inappropriate usage, or game malfunctions invalidate all bets and gameplay. See the Player Agreement – Terms and Conditions for further information.
When disconnection occurs, interrupted bonus features resume instantly upon game restart.
After disconnection, interrupted games resume instantly when restarted. Play continues from the interruption point, although visual aspects may refresh. This doesn’t impact game results.
After disconnection, hands dealt but interrupted before drawing resume instantly through game restart.
Final reel spin outcomes (with interrupted visual display) aren’t shown again in-game but can be checked in My Transaction History.
Bets on incomplete spins remain on hold until either game completion or cancellation from inactivity or maintenance. Cancelled incomplete spins result in bet refunds. Winnings from incomplete spins or features only credit upon game resumption and completion.
If game, system, or procedural errors arise, rounds pause briefly as hosts/presenters inform service managers. Chat messages or screen notifications update players about investigations. Managers resolving issues quickly allow normal continuation. Otherwise, rounds cancel with initial bet refunds to all participants.
Disconnection during rounds keeps bets active with automatic settlement. Reconnection shows outcomes in History windows.
Finished game outcomes appear in My Transaction History once game windows close. Incomplete game outcomes aren’t shown in My Transaction History.